Wfs Staffing Manager

4 days ago

Thane, India ASSPL - Karnataka Full time

**DESCRIPTION**:
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
The Staffing Manager will focus in three key areas:
1) Owning the strategic development and delivery of community engagement plans
2) Executing labor demand plans for multiple sites across the node
4) development of relationships with both internal and external stakeholders to build long term partnerships.

Key job responsibilities
- Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements
- Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
- Evolve and implement labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses
- Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the cluster
- Exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction
- Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
- Evolve and implement strategies based on consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
- Leads and drives projects, of increasing scale and complexity, and manages programs through completion
- Sets KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs

Must be able to travel as needed to conduct events in various locations within your designated cluster or assigned geographical area.

A day in the life
The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes.

About the team

**BASIC QUALIFICATIONS**:
Bachelor’s degree or equivalent
Demonstrable leadership in a fast paced, data driven operational environment
Knowledge and understanding of best practice recruitment or similar operational processes
Experience in the development and management of a geographically dispersed team
Able to travel India wide, as appropriate

**PREFERRED QUALIFICATIONS**:
A Master's Degree in Business, Supply Chain, or Human resources is a plus
Strong stakeholder management with a proven ability to consult and influence others
Previous recruitment experience overseeing either agency and/or direct hire sourcing models in a high-volume environment
Comfortable working at scale in fast paced environment
Experience with managing large-scale organizational change
Ability to think strategically and translate into operational business plans

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