Front Office Executive

2 days ago

Puducherry Puducherry, India MICASA HOSTELS Full time

Company Profile

**MiCasa Hostels** is Pondicherry’s fastest-growing backpacker hostel brand, founded under the MiHospitality group. With its flagship property located in the heart of Pondicherry, MiCasa Hostels caters to young travelers seeking affordable yet memorable stays. The brand envisions building a vibrant network of hostels across India’s top cultural and tourist hubs, bringing together backpackers, digital nomads, and students from across the globe.

MiCasa has already hosted hundreds of guests from India and abroad, offering a blend of community-driven experiences and modern amenities. With expansion plans into Auroville, Mahabalipuram, Goa, and Jaipur by 2026, the brand aims to establish itself as a trusted name in India’s alternative stay and youth travel space.

The core audience is typically between **18-40 years old**, comprising solo travelers, students, budget explorers, and work-from-anywhere professionals. MiCasa operates on a **full-stack hostel model**—leasing and transforming underutilized properties into vibrant backpacker hostels with dorms, private rooms, co-working areas, and community cafés.

MiCasa Hostels’ mission is to **create a cultural revolution for the next generation of travelers**, building safe, social, and sustainable spaces they can truly call home.

Roles & Responsibilities
- Welcome and greet guests warmly, ensuring a seamless check-in/check-out experience.
- Answer calls, take messages, and redirect queries to relevant departments.
- Maintain guest records and property documentation.
- Perform cash handling, bookkeeping, and issue receipts/invoices.
- Assist with housekeeping coordination and inventory checks.
- Support food and beverage service at in-house café/community kitchen.
- Supervise property operations in the absence of the property manager.
- Place and track orders for monthly hostel supplies.
- Organize hostel events, community meetups, and guest engagement activities.

Qualifications / Knowledge / Experience
- Minimum **6 months of experience** in hospitality/front office operations.
- Proficiency in guest handling, billing, and basic administrative tasks.
- Hospitality Management graduates preferred.
- Strong communication skills in **English and Tamil mandatory. Hindi** desirable.
- Experience working with hostel, hotel, or co-living setups will be an added advantage.
- Energetic, friendly, and culturally sensitive personality with a passion for travel and youth culture

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment

Application Question(s):

- HOW YOU STAYED OR WORKED IN A BACKPACKER HOSTEL BEFORE?
- ARE YOU WILLING TO RELOCATE TO PONDICHERRY AND STAY INHOUSE AT THE HOSTEL IN OUR GIVEN STAFF ACCOMMODATION?

**Language**:

- English (required)
- Tamil (preferred)

Work Location: In person

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