
Front Office Supervisor
3 days ago
**Profile Introduction**:
The Front Office Supervisor is responsible for overseeing the front desk operations, ensuring smooth check-ins, check-outs, guest inquiries, and overall guest satisfaction. This role requires a strong leadership presence, exceptional customer service skills, and the ability to manage a team in a fast-paced hospitality environment. The Front Office Supervisor works closely with all departments to ensure guests’ needs are met and that hotel operations are efficient and organized.
**Key Responsibilities**:
- Supervise the daily operations of the front desk team, ensuring smooth check-in/check-out procedures.
- Ensure all guest inquiries, requests, and concerns are handled in a professional and timely manner.
- Oversee and assist with reservations, room assignments, and room availability.
- Monitor the lobby and public areas, ensuring they are clean, welcoming, and in line with hotel standards.
- Ensure proper cash handling procedures and accountability for any financial transactions.
- Provide exceptional customer service to all guests, handling complaints and resolving issues effectively.
- Greet guests on arrival and ensure a warm, efficient check-in process.
- Supervise, train, and mentor front desk staff, ensuring high standards of service are maintained.
- Conduct performance evaluations and provide ongoing coaching and feedback to staff.
- Assist with the preparation of reports related to guest arrivals, departures, reservations, and occupancy.
- Monitor front office operations to ensure adherence to policies and procedures.
- Ensure accurate room reservations and communicate special guest requests or VIP accommodations.
- Ensure compliance with hotel security protocols, emergency procedures, and health and safety standards.
**Profile Requirements**:
- High school diploma or equivalent.
- Minimum of 2-3 years experience in a front office or customer service role within a hotel.
- Previous supervisory or leadership experience is a plus.
- Leadership and team management skills.
- Outstanding communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to handle difficult or irate guests with professionalism and tact.
- Knowledge of hotel policies, procedures, and industry best practices.
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
-
Front Office Supervisor
1 week ago
Kolkata, West Bengal, India Paradigm Consultancies Full time**WE ARE HIRING** **Job designation: - Front office supervisor** **Job location: - Kolkata** **Salary: - 20,000-30,000 Per Month** **Experience: - ** **Total experience: - ** - 5 years of experience in front office operations, preferably in a supervisory role. **Minimum experience: - ** - At least 1- 2 years of experience in front office...
-
Front Office Supervisor for Hotel
2 weeks ago
West Fort, Thrissur, Kerala, India HOTEL NIYA REGENCY Full timeWe’re Hiring: Front Office Staff - Join Our Hospitality Team! Location: Hotel Niya Regency, Thrissur Position: Front Office Supervisor Hotel Niya Regency is looking for enthusiastic and professional Front Office Supervisor who are passionate about hospitality and customer service. Key Responsibilities: - Greet and check-in guests with a friendly and...
-
Front Office Supervisor
1 week ago
Bangalore Rural District, Karnataka, India The Paul Bangalore (Ms. Paul Resorts & Hotels Pvt. Ltd.) Full timeMinimum 2 years of Experience The front office supervisor job responsibilities are as follows: - Answering queries from visitors, residents, prospective residents and parents, and referring them to contact points at which they can obtain further information - Liaising with other departments regarding matters arising: for example, security of the building...
-
Front Office Admin
2 weeks ago
Kolkata, West Bengal, India Rebonding Solutions Full time**Job Title**: Front Office cum Admin **Location**: VIP Road (near Haldiram), Kolkata **Salary**: ₹25,000 - ₹30,000 per month **Job Type**: Full-Time **Experience**: 2-4 years preferred **Job Overview**: We are looking for a smart, organized, and professional **Front Office cum Admin Executive** to manage front desk operations and handle day-to-day...
-
Front Office: Resort
1 week ago
Kolkata, West Bengal, India Ace Consultants Full timeWE ARE HIRING Job designation: - Front Office : Resort Job location: - Kolkata **Salary**: - 20,000-30,000 **Experience**: - Total experience: - 4 years of relevant experience in front office operations or customer service. - Minimum experience: - 1-2 years experience in a front office or customer service role, preferably in the hospitality...
-
Front Office Associate
4 days ago
Kolkata, West Bengal, India Megatown Full time**Job Summary** - To look after Customers and administration - To manage the front office and reports **Responsibilities and Duties** - To make daily job sheets for all - To manage the front desk on all categories **Required Experience, Skills and Qualifications** - Graduate - Mass communication skills - Computer savvy with MS Office - Experience on...
-
Front Office Receptionist
6 days ago
Kolkata, West Bengal, India BALAJI FURNITECH Full time**Customer Interaction**:Front office staff greet visitors, answer phone calls, and handle inquiries, providing information and support. - **Administrative Support**:They may also manage appointments, maintain office supplies, and assist with other administrative tasks. - **First Impression**:The front office sets the tone for the company's image and...
-
Front Office
2 weeks ago
Kolkata, West Bengal, India HR Equity Full timeJob Location: Kolkata Experience: 2-8 yrs Gender: Female Job Details: Urgent Requirement for Front Office profile with experience in Mailing, Drafting, Coordination, Receptionist. Verbal and Written experience in English & Hindi Salary Per Year: 2-3.5L/PA
-
Front Office Executive
2 weeks ago
Kolkata, West Bengal, India Cubic HR Full time**Greetings!** **We are looking for "Front Office Executive" for one of our client** **Industry - Textile** **Job Description - Taking up calls, client coordination** **Office time : 11.00 am to 7.30 pm** **Office Location : Dimond Heritage Building - Dalhouise** **Salary-12K-15k** Pay: ₹12,000.00 - ₹15,000.00 per month Application...
-
Front Office Associate
1 week ago
Kolkata, West Bengal, India Bharat Kumar & Co. Pvt. Ltd. Full time**Job Title**:Front Office Executive** Location: Sovabazar, Kolkata Department: Front Office Employment Type: Full-time **Salary**: 8000-12000 **Key requirements-** - Greet and welcome visitors in a professional and friendly manner - Maintain the reception area, ensuring it is presentable and organized at all times. - Handle visitor logs, appointments,...