
Operations Executive
2 weeks ago
**Key Responsibilities**:
- **Customer Interaction**: Serve as a primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless experience.
- **Operational Support**: Coordinate with different departments to ensure timely fulfillment of customer requests, managing orders, services, and products efficiently.
- **Process Optimization**: Monitor and streamline operational processes, identify areas for improvement, and implement best practices to increase efficiency and productivity.
- **Data Management**: Maintain accurate records, track performance metrics, and generate reports related to operations, customer feedback, and service delivery.
- **Inventory Management**: Ensure that inventory levels are managed effectively, coordinating with suppliers and internal teams to meet demand.
- **Team Collaboration**: Work closely with cross-functional teams including customer service, sales, and logistics, ensuring alignment on priorities and operations.
- **Issue Resolution**: Proactively handle customer complaints or concerns, working toward quick resolutions and ensuring customer satisfaction.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Expected Start Date: 04/03/2025
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