CRM Executive

2 days ago

Patparganj Delhi Delhi, India Catalysts Bio-Technologies Pvt. Ltd. Full time

**Designation - CRM Executive**

**Location**:Patparganj, Delhi

**Preferred Age**: 20-25 years

**Preferred Qualifications (Full time)**:

- Any Graduate

**Experience Range and Knowledge**:

- 2 - 5 years post qualification

**Responsibilities**:

- Manage Customer Business Communications
- Solve Customer Issues
- Monitor Customer Care Strategies
- Ensure Customer Satisfaction
- Back-end data entry and analysis
- Customer Follow-ups

**Desired Personality Traits / Soft Skills / Other Skill Sets**:

- Must have working knowledge on Microsoft Office (Excel, Word and PowerPoint)
- Have Presentable and Data oriented
- Must have Excellent Verbal & Written Communication Skills (English and Hindi)

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Morning shift

Ability to commute/relocate:

- Patparganj, Delhi - 110092, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience you have in customer relationship?

**Education**:

- Bachelor's (required)

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