Customer Support Associate

2 weeks ago

Mangalore, India Tech Mahindra Full time

Undergraduate/Graduates with or without any prior experience.
- Should possess good communication skills in **Malayalam with decent English.**:

- Should be comfortable working from office in rotational shifts **(24*7 & 6 days working ).**:

- Demonstrates strong customer service orientation.
- Ability to effectively communicate his/her thoughts in a well-organized manner.

**Roles and Responsibilities**:

- Handle Outbound/inbound calls from the customers
- Identify the needs of customers, resolve issues, and provide solution
- Maintain records of the conversations with the customer and analyze the data.

Work Location - Mangalore

**Process**:E- Commerce - Voice

**Prathamesh - 9059659030,Pragya - 9380852821,Richa - 8123039021,Harshitha - 9008764646**

**Job Type**: Regular / Permanent

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Speak with the employer**
+91 9059659030

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