Customer Relationship Associate

7 days ago

Malappuram, India PREETHI GROUP OF COMPANY Full time

**About Preethi Silks**

Preethi Silks is one of Kerala’s most respected têxtile retailers, known for our wide collection of sarees, ethnic wear, and occasion outfits. Our Malappuram branch is focused on delivering exceptional customer service and tailoring the shopping experience for wedding and celebration buyers.

**Job Objective**

To connect with **potential customers** (leads) collected by the marketing team, share details of current offers and collections, and **encourage store visits** through polite, well-informed, and timely communication.

**Key Responsibilities**
- Call and follow up on daily leads provided by the marketing team.
- Explain Preethi Silks' latest collections, special offers, and store highlights.
- Convince customers to visit the showroom, especially those preparing for weddings or events.
- Maintain a structured follow-up schedule to build trust and rapport with prospects.
- Handle incoming inquiries from marketing campaigns and promotions.
- Update lead status in tracking sheets or CRM systems.
- Coordinate with the sales and marketing teams to report lead progress and feedback.
- Maintain professionalism and brand tone during all customer communications.

**Requirements**:

- Minimum qualification: +2; Graduation preferred.
- 0-1 years of experience in telecalling or customer support (retail, têxtile, or service industry preferred).
- Excellent verbal communication in **Malayalam**.
- Friendly, persuasive, and clear communication skills.
- Patience and persistence in handling customer queries.

**Preferred Skills**
- Previous experience in bridal wear, têxtile, or retail customer service.
- Familiarity with lead management systems or WhatsApp-based follow-ups.
- Ability to multitask and manage time efficiently.

**What We Offer**
- Fixed monthly salary + performance-based incentives
- Professional training and ongoing support
- Positive work environment with growth potential
- Festival bonuses and staff discounts

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Relationship Officer

    1 day ago

    Malappuram, India Firstcry.com Full time

    **Job description** Company profile: **Project Description: (Project on which the new hire will work)** Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø -...

  • Customer Relationship Executive

    1 day ago

    Malappuram, India KPG ROOFINGS Full time

    **Qualification : Any Degree** **Experience : 0-2 years** **Skills Requires**: - Excellent Communication skill - Technical skills. - Leadership skills JOB Location : Pallikkal Bazar, Malappuram **Job Description - Customer Relationship Executive **: - Collection of leads through various marketing methods. - Contacting the leads generated by marketing...

  • Customer Relationship Executive

    7 days ago

    Malappuram, India Mithila Business Consultancy (HR Solution) Full time

    **Building and maintaining profitable relationships with key customers**. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental...

  • Customer Relationship Executive

    1 day ago

    Malappuram, Kerala, India LAB of Web Technologies Full time ₹ 1,20,000 per year

    Position Overview:We are seeking a dynamic and skilled Customer Relationship Executive (Telecaller) [Female] to join our team. The ideal candidate will play a pivotal role in building and nurturing strong customer relationships through effective telephonic interactions. The Customer Relationship Executive will be responsible for understanding customer needs,...

  • Customer Relationship Executive

    7 days ago

    Malappuram, India Fujishka Solutions Full time

    **Job description** We are interested in hiring a dedicated and hardworking individual as a Customer Relationship Executive to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers.You are responsible for handling sales over the phone entirely and collect desired information...

  • Customer Relationship Manager

    7 days ago

    Malappuram, Kerala, India KOYENCO GROUP OF COMPANIES Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: CRM ExecutiveCompany: Koyenco Energy Pvt Ltd (Authorized Dealer of Ather Energy)Location: [Tirur / Malappuram / Perinthalmanna]Department: Sales & Customer RelationsReporting To: Branch Head / Sales ManagerJob Summary:We are looking for a proactive and customer-focused CRM Executive to manage and enhance customer relationships at our Ather...

  • Customer Relationship Executive

    2 weeks ago

    Malappuram, Kerala, India WOMONEX Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Bachelor's degree / Diploma in related field.Proven track record of building strong customer relationships and driving revenue growth.Excellent communication & interpersonal,skills.Strong problem-solving and conflict resolution abilities.Ability to work in a fast-paced environment and prioritize multiple tasks.Provide exceptional customer service, responding...

  • Customer Relationship Executive

    5 days ago

    Malappuram, Kerala, India Quess Corp Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Customer Relationship Executive for telecom companyQualification: Degree no back logs( must have degree certificate)Work inside storeSalary: 15k to 18k+ incentivesMale/ femaleAge below: 29Freshers/ experiencedWorking time: 9.30 to 7Job Types: Full-time, FresherPay: ₹15, ₹18,000.00 per monthBenefits:Health insuranceProvident FundExpected Start Date:...

  • Sales Associate

    2 weeks ago

    Malappuram, Kerala, India Interval SkillX Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionInterval SkillX is dedicated to empowering generations with future skills to accelerate growth, inspire leadership, and spark innovation for a better tomorrow. Our mission is to equip individuals with the knowledge and abilities needed to thrive in a rapidly changing world, fostering both personal and professional development.Role...

  • Customer Relationship Executive

    24 minutes ago

    Malappuram, KL, IN LAB of Web Technologies Full time

    Position Overview We are seeking a dynamic and skilled Customer Relationship Executive Telecaller Female to join our team The ideal candidate will play a pivotal role in building and nurturing strong customer relationships through effective telephonic interactions The Customer Relationship Executive will be responsible for understanding customer needs...