Guest Relations Associate

2 days ago

Chandigarh, India PVR CINEMAS Full time

**LOCATION: Chandigarh - city centre**

**JOB TITLE**:
Guest Relations Associate

**DEPARTMENT**

Operations

**JOB PURPOSE**:
To provide excellent service to patrons so that their experience will be worth remembering.

**DUTIES AND RESPONSIBILITIES**:

- To personally greet the customers and other affluent people at each touch point with correct salutation
- Service on seat, suggestive & Up selling,
- Efficient Cash handling, inventory management at POS
- Customer query handling
- Well versed with Movie synopsis and genre
- Maintaining all required registers for PVR classic
- Taking effective orders and satisfying the customers
- Box office handling, ticketing and reporting

**SPECIFICATIONS**:
Qualification:

- **Educational**: 10+2
- **Professional**: Graduation in Hotel Management

Experience: 0-1years in a similar role in a reputed organisation in Service/Hospitality/Retail industry.

Working conditions: In Cinemas

Competencies:

- Proficiency in using MS Office
- Team Building Skills
- Interview Skills
- Strong operational background in a multi-location business;
- Creative thinker with high degree of integrity and discipline;
- Strong knowledge of consumer/cultural trends;
- Interpersonal and negotiating skills;
- Well-developed relationship building skills;
- Excellent conflict resolution skills;
- Self-motivation and drive towards winning and a “can do” attitude;
- Fluency in English

Salary Range**: 12,018 CTC + Incentives upto 6000/
- **Salary**: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Mohali, Mohali - 160055, Punjab: Reliably commute or planning to relocate before starting work (required)

  • Guest Service Associate

    1 week ago

    Chandigarh, Chandigarh, India COTTAGE Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are seeking a poised, personable, and highly professional Guest Service / Guest Relations Associate to join our team , a dining establishment known for its impeccable service and exceptional cuisine. As the first point of contact for our guests, you will play a vital role in creating a memorable and seamless dining experience from arrival to departure.Key...

  • Guest Service Associate

    1 week ago

    Chandigarh, Chandigarh, India Marriott International Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Chandigarh, Plot no 06, Sector 35B, Dakshin Marg, Chandigarh, Chandigarh UT, India, 160035ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event...

  • Guest Service Associate

    2 days ago

    Chandigarh, Chandigarh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25160903 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Chandigarh, Plot no 06, Sector 35B, Dakshin Marg, Chandigarh, Chandigarh UT, India, 160035 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....

  • Guest Relation Executive

    2 days ago

    Chandigarh, India Hyatt Corporation Full time

    Guest Relation Executive Hyatt Centric Hyatt Centric Sector 17 Chandigarh IN - ChandigarhFront OfficeEntry Level ManagerFull-timeReq ID: CHA LocalSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner...

  • Guest Services Associate

    2 weeks ago

    Chandigarh, Chandigarh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25155525 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Chandigarh, Plot no 06, Sector 35B, Dakshin Marg, Chandigarh, Chandigarh UT, India, 160035 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • guest relation executive

    1 week ago

    Chandigarh, Chandigarh, India Hyatt Centric Sector 17 Chandigarh Full time ₹ 5,40,000 - ₹ 10,80,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relation Executive is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...

  • Guest Relation Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Yazu Full time

    Provide excellent customer service to guests. - Coordinate with internal teams to ensure guest satisfaction. - Monitor and report on guest feedback and issues. - Maintain detailed guest records and reports. - Assist with team and plan accordingly. - Ensure compliance with company policies and procedures. Pay: ₹15,000.00 - ₹18,000.00 per...

  • Guest Services Associate

    2 weeks ago

    Chandigarh, Chandigarh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24214526 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Chandigarh, Plot no 06, Sector 35B, Dakshin Marg, Chandigarh, Chandigarh (UT), India, 160035 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Relation Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Meliaa A Fine Cuisine Bar Full time

    **Job Brief** **Responsibilities**: - Greet and welcome guests in a warm and friendly manner - Handle guest check-ins, check-outs, and inquiries - Address guest requests and complaints promptly, ensuring satisfaction - Provide information about the services, facilities, and policies of the establishment - Maintain guest records and ensure proper...

  • Guest Service Associate

    2 days ago

    Chandigarh, India Marriott International, Inc Full time

    **Job Number** 23211031 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Chandigarh, Plot no: 6, Sector 35-B, Dakshin Marg, Chandigarh, Chandigarh (UT), India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other...