Client Servicing Executive

2 weeks ago

Andheri Mumbai Maharashtra, India Realatte Ventures LLP Full time

_**Role - Client Servicing**_
- **Location - Andheri (East) - MIDC**_
- **Notice Period - Immediate to 30 days**_

**Job Summary**:
**Key Responsibilities**:
1. Client Relationship Management:

- Serve as the primary liaison between the agency and clients, maintaining strong and trusting relationships.
- Understand client objectives, KPIs, and challenges, and proactively offer solutions to meet and exceed goals.
- Conduct regular client meetings, presentations, and performance reviews.

2. Paid Media Strategy & Execution:

- Develop and implement comprehensive paid media strategies across platforms (Google Ads, Facebook, Instagram, LinkedIn, etc.).
- Collaborate with internal teams to ensure campaign alignment with client objectives and brand guidelines.
- Manage budgets effectively, optimizing campaigns for ROI and other performance metrics.

3. Campaign Management & Optimization:

- Oversee the setup, tracking, and management of paid media campaigns.
- Continuously analyze campaign performance, providing insights and actionable recommendations for improvement.
- Identify trends, audience behaviors, and platform updates to refine strategies.

4. Reporting & Analytics:

- Generate detailed performance reports, highlighting key metrics, insights, and ROI.

5. Cross-functional Collaboration:

- Work closely with creative, content, and technical teams to deliver cohesive campaign execution.

6. Continuous Learning & Innovation:

- Stay updated on the latest paid media trends, tools, and best practices.
- Propose innovative approaches to improve campaign performance and client satisfaction.

**Requirements**:

- Proven experience (2-5 years) in client servicing or account management within the digital marketing or advertising industry.
- Strong understanding of paid media platforms and tools, including Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager.
- Exceptional communication, presentation, and interpersonal skills.
- Analytical mindset with experience in performance tracking and reporting tools like Google Analytics.
- Ability to manage multiple clients and campaigns in a fast-paced environment.
- Proactive problem-solving skills and attention to detail.
- Bachelor's degree in Marketing, Advertising, Business, or a related field.

**Job Types**: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Schedule:

- Day shift

Work Location: In person

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