Customer Support Executive

2 weeks ago

Madhapur Hyderabad Telangana, India HealthOnUs Technologies Pvt Ltd Full time

Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Handle huge volumes of inbound and outbound tele calling
- Improve organizational efficiency through diligent observation skills as a tele caller
- Help the company grow by finding opportunities in customer requirements
- follow up with customers
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintain MIS reports and update the management on the status of all the prospects.
- Making outbound calls for generating leads.
- Supporting marketing activities through mailing and cold calling.
- Should possess good listening skills and customer handling skills.
- Collaborate with the sales team to improve overall customer satisfaction.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Madhapur, Hyderabad, Telangana (required)

Ability to Relocate:

- Madhapur, Hyderabad, Telangana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8686860198

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