
Customer Support Executive
7 days ago
**JD For CSE/ CSA/ Inside sales executive:
- **
1. Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
2. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
3. Analyzing and reporting customer data to devise new strategies or update the existing ones.
5. Making appointments that fit into the schedule of the client and the customer.
6. Informing the customers about updates, deals, offers, promotions, policies.
7. Assisting them if they are facing a problem and troubleshooting it.
8. Ensuring the customer has a positive experience with the company.
9. Fostering a healthy relationship between the client and the customer.
10. Overseeing timely delivery and payment of sales orders.
11. Handling all Voice and Non-Voice Processes
**Job Type**: फ़ुल-टाइम
**Salary**: ₹१५,०००.०० per month
**Benefits**:
- प्रॉविडेंट फ़ंड
Ability to Commute:
- Bengaluru, Karnataka (preferred)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
**Speak with the employer**
+91 8310235131
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