Customer Support Executive

4 days ago

Mohali Punjab, India BRIDGING TECHNOLOGY Full time

**Bridging Technologies is hiring for Customer Support Executive**:
**Experience: 1**+ years in international voice process
**Location**:Mohali

**Job Summary**

We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Qualifications**
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred

**About Company**:
“ **idea generation**” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.

**Our culture**
Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life. It has brought us together and a long professional journey has taught us how to do it.
‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**
We don't just work but strive to accomplish more than what is expected from us.
It's truly worth it when all our hard work and toil is rewarded with some back-patting, and meals on the house

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    Addressing consumer problems and suggesting an efficient solution with empathy and professionalism. If the customer is facing a technical issue, they collaborate with other departments to find a solution. The executives should follow a personalized way of communicating that will help the consumers to know that their problems are being heard and...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Quantalgos Full time

    We are seeking for **customer-focused Support Executive** to deliver services & Guide to our clients online. The ideal applicant will have a basic grasp of Computer knowledge, financial Market and Google sheet, and have strong problem-solving abilities, and a commitment to providing customer service. **Key Points**: - Problem-solving and conflict...

  • Customer Support Executive

    6 days ago

    Mohali, Punjab, India GNR Global Services Full time

    **Job Title: Customer Support Executive** **Process**:Domestic/International **Location**: Chandigarh/Mohali **Salary: INR 23,000 - INR 27,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts Access to cab facility for transportation Prior...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India FITB Full time

    #WE ARE HIRING International Customer Support Executive Company : *FITB ( FILL IN THE BLANKS ) Location : *Mohali, Chandigarh, zirakpur and panchkula Job Type : *Full-time Salary : 20K to 30K Cabs facility also provided by the company for both male or female **Job Description**: We're looking for enthusiastic and customer-focused individuals to...

  • International Customer Support Executive

    6 days ago

    Mohali, Punjab, India Cresta Kans Full time

    **We Are Hiring - Customer Support Executive (International Voice & Chat Process)** We are looking for dynamic and customer-oriented individuals to join our Customer Support team for an international voice process. - **Position**: Customer Support Executive - **Location**: Mohali & Chandigarh - **Shift**: Night Shift (International Process) -...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Technisun Solutions Pvt. Ltd. Full time

    Position - Customer Support Executive Required Experience - 1-2 Years **Good Communication skills required** **Requirements-** - Excellent Written and verbal communication - Graduate (mandatory) - Can manage International Clients - Should be active and eager to learn new things - **Benefits - **_  Alternate Saturdays will be an off (Sundays fixed...

  • Cse (Customer Support Executive)

    6 days ago

    Mohali, Punjab, India ZOUMA PVT LTD. Full time

    **Company**: ZOUMA **Position**: Customer Support Executive (Voice Role) **Shift Timing**: UK Shift (1:30 PM to 10:30 PM) **Work Schedule**: 6 days per week **Role Overview**: We are seeking a dedicated and customer-focused **Customer Support Executive** for our UK-based calling profile. This is a voice-based role that requires excellent communication...

  • Customer Support Executive

    4 days ago

    Mohali, Punjab, India Technisun Solutions Pvt. Ltd. Full time

    Position - Customer Support Executive Required Experience - Fresher or 6 months experience **Preference - Freshers with excellent communication skills.** **Requirements-** - Excellent Written and verbal communication - Can manage International Clients - Should be active and eager to learn new things - **Benefits - **_  Alternate Saturdays will be an off...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India ESR Solutions Mohali Full time

    **Job role: Customer support executive** **About the Role**: As a Customer Support Executive, you will be the first line of defense for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    **Bridging Technologies is hiring for Customer Support Executive**: **Experience: 1**+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of...