Customer Service Assistant

9 hours ago


Pune, India Yojana Poultry,Pvt Ltd Full time

**Post
- Personal Assistant cum Customer Service**

**Work Experience
- Minimum 6 months**

**Responsibilities**

**Customer Service Responsibilities list**:

- Personal Assistant cum Customer Service
- Personal Assistant to Director
- Day to day work
- Managing all Marketplaces, deliveries, distributors engagement, calls for queries from Consumers
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Education
- BBA -HR Graduate

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (required)
- total work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7875751144



  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Job Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...


  • Pune, Maharashtra, India MentorBeep Full time

    **Responsibilities**: - Handle inbound and outbound customer calls. - Assist with inquiries and resolve issues. - Maintain accurate records of interactions. - Collaborate with the team to meet targets. **Qualifications**: - Freshers to 1 year in a voice or customer service role. - Excellent communication skills in English (other languages a plus). -...

  • Customer Service

    1 week ago


    Pune, India Link Talent and Management Service Full time

    Full Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...


  • Pune, India Jobsin360 Full time

    WORK FROM HOME OPPORTUNITY FOR MAHARASHTRA CANDIDATES - AMAZON- INTERNATIONAL VOICE PROCESS / CHAT PROCESS | Rotational Shift - Should be flexible for Night shift also Exp - Freshers and Experienced both can apply CTC- 2.9 Lpa to 4.2 Lpa + Night shift allowance + Internet allowance + Health insurance + Overtime allowance + Zeta Meal card 5 days working,...


  • Aundh, Pune, Maharashtra, India Platinum Logistics Full time

    Making sure every customer who comes through the door leaves happy, a Customer Service Assistant provides help and advice whenever they can. Your daily routine will vary depending on where you work and you could do anything from arranging shop displaysand handling payments to taking part in customer promotions and events. You’ll be expected to keep...

  • Customer Service

    7 days ago


    Pune, India EPIV SOLUTIONS Full time

    Company Overview BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com . Job Overview Hiring for Fresher for the role...


  • Pune, Maharashtra, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in pune Kharadi Proficient or Excellent English & Confidence Required Work Mode: Work From Office - ______ MAXIMUM BUDGET (Non-Negotiable):...


  • Pune, India Vimpact Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

  • Customer Service

    2 weeks ago


    Pune, Maharashtra, India Epiv Solutions Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company OverviewBPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of employees, our headquarters are located in Pune. For more information, visit our website at Job OverviewHiring for Fresher for the role of Customer Service, based in...