Customer Service Assistant

3 days ago


Pune, India Yojana Poultry,Pvt Ltd Full time

**Post
- Personal Assistant cum Customer Service**

**Work Experience
- Minimum 6 months**

**Responsibilities**

**Customer Service Responsibilities list**:

- Personal Assistant cum Customer Service
- Personal Assistant to Director
- Day to day work
- Managing all Marketplaces, deliveries, distributors engagement, calls for queries from Consumers
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Education
- BBA -HR Graduate

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (required)
- total work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7875751144



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