Customer Engagement Executive

2 weeks ago

Chennai, India Sterling Holidays Full time

We are hiring for STERLING HOLIDAYS, CHENNAI.

THEY ARE HIRING FOR CUSTOMER ENGAGEMENT EXECUTIVE.

ABOUT THE COMPANY- Kindly refer the website:
Key Responsibilities:
Obtains customer information by answering telephone calls; interviewing

customers; verifying information.

Ability to determine eligibility by comparing customer information to

requirements

Informs customers by explaining procedures; answering questions; providing

information.

Maintains and improves quality results by adhering to standards and guidelines.

Self-motivated and ability to learn by studying new product descriptions

Accomplishes the target and organization mission by completing related results as needed

Collections towards the product purchased.

**Skills**:Verbal communication

Phone skills / Mail skills

Listening

People skills

Customer service

Attention to detail

Professionalism

Multi-tasking

Educational Qualification:
Any Graduation/Post graduation.

Experience Required:
Hands on experience in Calls handling.

Previous customer service experience, especially in hospitality industry & Collection

background is preferred

**ABOUT THE COMPANY- Kindly refer the**

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Relocate:

- Chennai, Tamil Nadu: Relocate before starting work (required)

**Speak with the employer**
+91 9384512236

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