Service Supervisor
5 days ago
The service manager is responsible for overseeing all aspects of the service and maintenance of biotech equipment, including the management of annual maintenance contracts (AMCs) and comprehensive maintenance contracts (CMCs). This includes coordinating with engineers and technicians to ensure timely and efficient servicing of equipment, troubleshooting any technical issues, and maintaining accurate service records.
In addition to managing equipment servicing, the service manager will also be tasked with handling export and import procedures for biotech equipment, ensuring compliance with relevant regulations and customs requirements. This may involve coordinating with shipping agencies, customs brokers, and other relevant parties to facilitate the smooth transfer of equipment across borders.
Other duties of the service manager may include conducting customer training sessions on equipment usage and maintenance, overseeing inventory management of spare parts and consumables, and providing technical support to customers as needed.
Overall, the service manager plays a critical role in ensuring the smooth operation of biotech equipment, maintaining high levels of customer satisfaction, and contributing to the overall success of the biotech company.
**Salary**: From ₹35,000.00 per month
**Benefits**:
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 3 years (required)
Work Location: In person
**Speak with the employer**
+91 9838203650
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