Gsa- Front Office

13 hours ago

Goa, India ibis Styles Goa Calangute Full time

YOUR EXPERIENCE AND SKILLS INCLUDE:

- 1-2 years’ experience with similar responsibility
- Strong communication skills.
- Self-driven individual, with a proactive and positive approach to change
- Ability to accept responsibility and organize the work.
- Diploma or Degree in Hotel Management

WHAT YOU WILL BE DOING:

- Responsible for daily administration, meeting and greeting visitors, dealing with guests’ queries and complaints, and booking rooms.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure quality and appropriateness of customer service provided.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out.
- Display a proactive approach in initiating and implementing initiatives to provide an improved service in all

WHAT IS IN IT FOR YOU:

- Heartist Card Benefits / offerings and discounted rates in AccorHotels worldwide.
- Learning programs through our Academies’ and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within the property and across the world.
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

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