Scheduling Coordinator

3 days ago

Motera Ahmedabad Gujarat, India Itype Designs Full time

The Shift Coordinator provides accurate and timely rosters to Care I Wish employees by restoring according to staff availability to ensure specific shift and client service needs are met.

**Key responsibilities of this role**:

- Ensure shifts are filled in a timely manner and in such a way as to ensure minimum disruption to client supports
- Continually refine and innovate restoring methods to enhance staff productivity.
- Audit time sheets fortnightly for payroll processing
- Advise and support Team Leaders(TL)/Service Delivery Managers (SDM) in the population and maintenance of rosters
- Set up and manage ongoing rosters for all employees and ensure that shifts are filled in a timely manner.
- Process annual leave and availability requests in consultation with TLs/SDMs
- Ensure hours worked by employees are monitored to ensure employees are working within SCHADS Awards
- Ensure shift allocations comply with contract requirements, minimum training/credentialing requirements and client preferences
- Coordinate rostering of new employees to ensure that they undertake on-site induction training and shadow shifts.
- Respond to and appropriately manage employee queries regarding their rosters
- Work with the HR Manager to ensure all employees have the appropriate and valid role requirement documents (First Aid Certificate, National Police Check, WWCC, NDIS Workers Screening Check etc)

**To succeed in this role you will have**:

- Experience and/or understanding of rostering (essential)
- Ability to interpret the SCHADS award and any other relevant legislations (highly regarded) - Training can be provided as long as they have worked with a similar award and can learn it.
- Intermediate skills in the use of Client Information Management Systems such as CareLink (highly regarded)
- Flexibility to work between the hours of 9 am to 5 pm Melbourne Time
- Demonstrated proficiency in Microsoft Office
- Ability to prioritise in a fast-paced environment and self-manage workloads to meet competing deadlines
- A commitment to providing a solution focused approach and attitude
- Strong customer service and stakeholder engagement skills
- Able to workforce utilisation, fostering customer service excellence, and championing communication among our dedicated team.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Night shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

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