
Service Delivery Expert
4 days ago
Strong Communication skills (verbal/written) are key for this role.
- experience working in Azure environment like account creation/deletion, worked on admin center, MS Entra ID etc.
- Experience in creating and maintaining process documentation
- Strong service management knowledge based on ITIL processes
- Strong stakeholder management skills.
- Solid exposure to Remedy /Service Now ticketing systems
- Extensive experience in Change Management and reporting
- ITIL Certification will be an added advantage.
Pay: ₹600,000.00 - ₹1,100,000.00 per year
**Experience**:
- total work: 7 years (preferred)
- Channel management: 6 years (preferred)
- Service Delivery Management: 6 years (preferred)
- ITIL: 6 years (preferred)
Work Location: In person
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