Restaurant Captain
1 day ago
**The Summary of Outlet**
It focuses on healthy, nourishing meals made with fresh, seasonal, and often plant-based ingredients to promote overall wellness. It emphasizes whole foods, organic produce, and nutrient-dense options, supporting physical and mental vitality.
**Job Title**: Restaurant Captain
**Location**: Nesco and Charni Road, Mumbai
**Salary**: ₹20,000 - ₹25,000 per month (plus service charge, tips, and food)
**Shift Type**: Straight Shift
**Duty Hours**: 10 hours a day
**Weekly Off**: 1 weekly off as per standard
**Key Responsibilities**:
- **Guest Service**: Ensure that all guests receive top-notch service in a timely, professional, and friendly manner. Address guest concerns and requests promptly and ensure overall guest satisfaction.
- **Team Supervision**: Oversee and guide the floor staff, ensuring they are trained, motivated, and provide excellent service. Lead by example to maintain high service standards.
- **Order Management**: Coordinate with the kitchen and bar staff to ensure the timely preparation and delivery of food and beverages.
- **Shift Management**: Manage the daily operations of the restaurant during your shift, including supervising the waitstaff, handling customer orders, and ensuring smooth communication between the front and back of the house.
- **Table Setting & Cleanliness**: Ensure that all tables are properly set, clean, and prepared for guests before their arrival. Maintain a clean and organized restaurant environment.
- **Cash Handling & Billing**: Oversee billing and payment processes, ensuring accuracy and confidentiality of financial transactions.
- **Inventory Management**: Assist in managing inventory levels, including tracking supplies and ordering stock as needed. Ensure proper storage and handling of food and beverage items.
- **Health & Safety Compliance**: Ensure compliance with food safety and hygiene standards. Enforce health and safety protocols to maintain a safe environment for both guests and staff.
- **Training & Development**: Assist in training new staff members and ensure ongoing skill development for existing team members.
**Qualifications**:
- Minimum 2 years of experience as a Captain or in a similar supervisory role in the hospitality industry.
- Strong knowledge of restaurant operations, food and beverage service standards, and customer service.
- Excellent communication skills and a professional demeanor.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Knowledge of POS systems and cash handling procedures.
- Ability to work flexible hours, including weekends and holidays, as required.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
Work Location: In person
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