Service Coordinator

Team Management: Coordinate and support customer service representatives, ensuring they adhere to company standards and provide quality service. - Issue Resolution: Handle escalated customer complaints, address problems, and work to resolve issues quickly and effectively. - Problem-solving and conflict resolution abilities. - Organizational and multitasking...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

Coordinate daily operations and ensure smooth workflow - Monitor and maintain the efficiency of all processes of health and customer service - Act as a point of contact for customer inquiries, complaints, and escalations, ensuring timely resolution. - Ensure excellent health service by coaching new joinings and implementing service standards. - Serve as the...

The Front Office Coordinator plays a key role in managing the daily operations of a organization. They are responsible for managing front desk activities such as answering phones, greetings clients and visitors and managing appointments. The Front Office Coordinator must also be able to multitask effectively and provide exceptional customer service. **Job...

A Service Coordinator Executive is responsible for overseeing and coordinating customer service activities, ensuring high-quality service delivery. Key responsibilities include: 1. Managing customer inquiries and issues 2. Coordinating service requests and schedules 3. Communicating with customers, teams, and stakeholders 4. Resolving service-related issues...

Overseeing the implementation and coordination of services, and ensuring that they meet standards Communicating with clients Acting as a point of contact for clients, answering questions, and resolving issues Building relationships Developing and maintaining relationships with clients, and devising strategies to improve them Promoting services Promoting the...

Develop and implement customer service policies and procedures. - Manage and train the customer support team. - Respond to customer service issues in a timely manner. - Create effective customer service procedures, policies, and standards. - Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. - Implement an...

A Back Office Coordinator typically handles administrative tasks that support the core functions of an organization. Key responsibilities often include: 1. Data entry and record-keeping 2. Document management and filing 3. Invoice processing and payment handling 4. Inventory management and ordering supplies 5. Maintaining databases and spreadsheets 6....

Warmly welcome and assist guests, provide information about services and local attractions, and address all questions, feedback, or complaints promptly and professionally. Front Desk Operations: Manage guest reservations, process check-ins and check-outs, handle payments, and maintain organized guest logs and front desk areas. Coordination and Support: Serve...

Plan and schedule: Coordinate schedules, assign tasks, and prioritize work Track progress: Monitor the project's status and communicate updates to management and team members Communicate: Communicate with team members and management to ensure everyone is informed Create reports: Prepare project reports and updates for management Estimate budgets: Predict...