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Operational Risk Officer

3 weeks ago

Pune, India Citi Full time

**Responsibilities**:

- Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, risk for example.
- Resolves all issues, escalations related to MPP
- Manages all CAPs related to MPP
- Manages and creates better metrics related to MPP and processing risk
- Resolves transactional level escalations coming from the vendor or internal partners
- Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
- Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
- Collaborates to resolve any issues which fall within the terms of the contract.
- Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 6-10 years experience navigating and networking across an enterprise utilizing internal and external resources Third Party Oversight/Vendor Oversight experience preferred Business writing experience preferred
- Excellent organizational skills, ability to multitask and adapt to change
- Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
- Consistently demonstrates clear and concise written and verbal communication skills
- In depth knowledge of ICG Operational processes and technology platforms supporting the Operations.
- Affluent in MS Office especially MS Excel and PowerPoint
- Project management skills, MCA knowledge

**Education**:

- Bachelor’s/University degree, Master’s degree preferred
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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