Accounts Ops Associate

6 days ago

Telangana, India The Modern Data Company Full time

**Job Information**:

- Date Opened- 10/31/2025
- Industry- Software Product
- Job Type- Full time
- City- Hyderaba
- State/Province- Telangana
- Country- India
- Zip/Postal Code- 500081

**About Us**:
The Modern Data Company is redefining data management for the AI era, transforming data from a technical challenge into a company’s most powerful business asset. Modern's DataOS platform is the world's first operating system for data, providing a breakthrough layer that integrates with any data stack, no rip and replace.

Fortune 1000+ enterprises use DataOS to scale AI and solve mission-critical data challenges. With DataOS, enterprises are accelerating AI adoption by up to 90% while reducing data consumption and platform costs by 50%. Modern’s rapidly expanding customer base includes global category leaders across a wide range of global industries. They trust DataOS to power their AI and business transformation.

- At Modern, we are seeking a motivated and detail-oriented Account Ops Associate to join our Client Technology delivery team. In this role, you will coordinate operational activities across key client accounts, partnering with Account Managers and Client Tech leads to ensure smooth execution of invoicing, timesheets, compliance, and account health processes. You will play a pivotal role in maintaining operational excellence and supporting the delivery of value to customers powered by our Enterprise Data Product Platform, DataOS.

Requirements**:

- 2-4 years of experience in account operations, client services, or delivery operations roles, preferably in Saas, technology, or data product companies.
- Proven experience coordinating with Account Managers, Engagement Managers and other client tech leads for timesheets, invoicing, compliance, and reporting activities.
- Strong proficiency in Excel (pivot tables, lookups, dashboards, data cleanup) and ability to prepare operational reports and metrics. - Excellent coordination and stakeholder management skills. Should be capable of working cross-functionally across Client Tech, Finance, and Compliance.
- Strong analytical mindset and ability to identify process gaps, risks, and automation opportunities in account operations.
- Detail-oriented, organized, and proactive in managing multiple client accounts and ensuring on-time deliverables.
- Familiarity with compliance and governance standards such as SOC 2, ISO 27001, GDPR, and audit documentation processes. - Comfortable with defining and interpreting account health metrics (ARR, MRR, churn, utilization as needed
- Qualifications:

Bachelor's degree in Business, Finance, Engineering, or Information Technology (or related
- discipline).
- Solid understanding of operational workflows in data or technology environments in Saas
- organisations
- Strong communication skills (written and verbal), with the ability to simplify complex
- operational and compliance information.
- Demonstrated problem-solving and troubleshooting abilities with a focus on process
- efficiency.
- Proven ability to thrive in a fast-paced, client-facing environment, managing multiple
- priorities effectively.
- Experience with compliance audits, finance, governance frameworks, and documentation
- practices preferred.

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