Solutions Architect

2 days ago

Chennai Tamil Nadu, India NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

ServiceNow Architect should have broad understanding of the servicenow platform as well as understand on the modules in a deep manner having done several implementations. They should be able to solution complex servicenow requirements as well as suggest technical best practice. Also they should have an understanding of AI and how to best use ServiceNow AI to help clients.

**What you'll be doing**

Key Responsibilities
- Lead the architecture of servicenow solutions
- Advise clients on how to best use the servicenow platform
- Develop solution blue prints
- Design and implement integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.
- Leverage ServiceNow's automation capabilities to streamline IT processes and improve service delivery.
- Establish and enforce governance standards, policies, and procedures for ServiceNow platform usage.
- Monitor platform performance, conduct audits, and implement improvements to optimize ServiceNow operations.
- Develop various personas and create a strategy for user experience
- Ability to integrate AI into servicenow solutions thinking out fo the box and innovatively

**Qualifications**:
**Education**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

**Experience**:

- 8 plus years of experience as a servicenow Architect
- Proven track record of successfully designing and implementing complex ServiceNow solutions in large-scale enterprises.
- Necessary ServiceNow certifications
- At least 3 successful implementations of ServiceNow.

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer

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