Tele Caller Executive

1 week ago


Varanasi Uttar Pradesh, India Alpran HR Services pvt ltd Full time

A telecaller, also known as a telemarketer or telephone sales representative, makes outbound calls to potential customers. They also manage incoming calls and provide customer support. Responsibilities
- **Make outbound calls**: Contact potential customers to promote products or services
- **Manage incoming calls**: Respond to customer inquiries and resolve issues
- **Build relationships**: Foster relationships with existing customers and build rapport with potential customers
- **Provide information**: Educate customers about products or services, including features, pricing, and benefits
- **Follow up**: Follow up with customers to ensure satisfaction and identify opportunities for upselling
- **Maintain records**: Document customer interactions in a CRM system
- **Meet targets**: Achieve individual and team sales targets
- **Comply with regulations**: Adhere to regulatory and legal guidelines for telecalling

**Skills**:

- Excellent communication skills
- Typing skills
- Technical proficiency
- Problem-solving skills
- Persuasiveness
- Patience
- Persistence
- Good listening skills
- Customer handling skills
- Ability to handle pressure

Pay: ₹8,086.00 - ₹26,090.40 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 3 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



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