Executive-post Sales

23 hours ago


Remote, India Skill-Lync Full time

Skill-Lync is an exhaustive platform to re-engineer engineering education. The last 2 decades have seen an increasing disconnect between industry and academia - this has resulted in academia not meeting industry standards and thereby students becoming unemployable. Skill-Lync is a Y-Combinator (2019) start-up that is solving this problem at scale leveraging technology and an ecosystem of industry experts, engineer-trainers, and offline centers.

Experience
- 1-2 years in customer service/support
- Location
- Delhi, Hyderabad,Bangalore, Mumbai,Chennai, Pune
- Education
- Any graduate
- Skills Required
- Customer centric
- Excellent problem-solving and communication skills
- Basic IT skills
- Quick learner/able to rapidly solve customers queries
- Work with customer support, Finance and Sales teams for smooth operations
- Proactive in calling and speaking with the customers
- Solve queries from tickets
- Take ownership of customers queries and resolve them end to end
- Good understanding of processes in customer service
- Able to work in fast-paced environment
- Flexible with working hours


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