Gm - National Acquisition

4 days ago


Mumbai, India Vodafone Idea Full time

Job Req ID: 33569- Location: Mumbai, IN- Function: VIBS- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

National Acquisition Head

**Job Level/ Designation
M3 / GM

**Function / Department**

Enterprise / Channels & SOHO

**Location**

Mumbai

**Job Purpose**
- Strategize & implement acquisition GTM for Strategic accounts & Govt segment across the country in order to attain smooth customer experience & Operation excellence by technology adoption
- Drive mobility acquisition through NCP, CP and Retail Team to show growth in terms of subscriber base, customer experience, market share whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.

**Key Result Areas/Accountabilities**
- Managing NCP at strategic level to drive productivity & CXX norms across segments
- Distribution planning and implementation across clusters.
- Drive NCP engagement & run initiatives/programs to drive loyalty and retention.
- Capability & capacity building of channel on overall enterprise portfolio covering acquisition mobility
- Ensure that the HSW norms are adhered to

Key performance indicators:

- Meet DB Targets for acquisition
- Drive quality of subscriber acquisition.
- Maintain mobility activation TAT
- Maintain Desk Productivity

**Core Competencies, Knowledge, Experience**
- Strong enterprise channel management & distribution experience
- Account management in B2B and B2C
- Analytical & Presentation skills with strong technical knowledge
- Strong communication skills with digital mind-set

Threshold Functional Competencies
- Strong Implementation skills
- Strong Commercial Skills
- A Strong implementation mind

Experience
- 8-10 years plus of channel management & at least 3-5 year should be in B2B and B2C.
- 3-5 Years of team handling experience.

**Must have technical / professional qualifications**
- Post-Graduation

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership


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