
Tele Caller Executive
5 days ago
**Join our team as a Hospital Telecaller and play a crucial role in assisting patients, scheduling appointments, and providing excellent customer service over the phone.**
**Responsibilities:Make outbound calls to patients for appointment scheduling and reminders.**
**Answer inbound calls from patients, addressing inquiries and providing assistance.**
**Maintain accurate records of calls and appointments using our database system.**
**Collaborate with medical staff to ensure efficient patient scheduling and communication.**
**Provide excellent customer service, demonstrating empathy and professionalism in all interactions.**
**Requirements:Excellent communication skills, both verbal and written.Strong interpersonal skills and ability to interact with patients in a compassionate manner.**
**Previous experience in customer service or call center roles preferred.Familiarity with medical terminology and procedures is a plus.Ability to multitask and work in a fast-paced environment.**
Pay: ₹10,000.00 - ₹17,000.00 per month
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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