Telecaller Receptionist

23 hours ago


Janakpuri Delhi Delhi, India Manarti Exports Full time

**Key Responsibilities:Telecalling Duties**:

- Make outbound calls to potential and existing customers to promote services/products.
- Respond to customer inquiries and provide detailed information about offerings.
- Maintain a database of customer interactions, follow-ups, and feedback.
- Achieve daily/weekly call targets and report progress to the supervisor.
- Handle escalations and resolve customer concerns professionally.

**Receptionist Duties**:

- Greet and welcome visitors and clients with a friendly demeanor.
- Manage the front desk, answer phone calls, and direct them to appropriate staff.
- Handle appointment scheduling and maintain visitor logs.
- Ensure the reception area is tidy and well-organized.
- Assist with administrative tasks such as filing, data entry, and document management.

**Education**: High school diploma or equivalent (Bachelor’s degree preferred).

**Experience**: Prior experience as a telecaller or receptionist is an advantage.

**Skills and Qualifications**:

- Excellent verbal and written communication skills in [Insert Required Languages].
- Strong interpersonal and customer service skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask, prioritize tasks, and manage time effectively.
- Professional appearance and positive attitude.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

Expected Start Date: 14/01/2025



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