Hubspot Database Assistant

3 days ago

India M&C Saatchi Performance Full time

What do you need to know about us?

M&C Saatchi Performance is a global growth marketing agency for digitally driven brands. We deliver business growth for our clients through effective, measurable, and evolving digital media strategies.

What are we looking for?

We are looking for a talented individual to join our Global Marketing & New Business Development team to grow the agency’s revenue. You will be responsible for supporting regional Marketing and New Business teams in ensuring that our CRM database (HubSpot) is accurate, best practice is maintained and data is enriched in a timely manner.

HubSpot experience is essential, as is a high level of accuracy and attention to detail. This role requires a flexible, can-do attitude to work with three regional New Business and a Global Sales team to ensure their CRM needs are met.

What will you be responsible for?

Ensuring all data is accurate and up to date, e.g. company and contact records are updated regularly. Other regular HubSpot tasks include but are not limited to:

- Bounces investigated and updated
- Enriching data that is missing
- Working with the New Business teams to find new potential leads
- Importing data into HubSpot
- Managing duplicates
- Managing unassigned companies & contacts
- Assessing contacts/companies are appropriate for the M&C Saatchi Performance Lifecycle and ensuring records reflect this
- Ensuring CRM lists are up to date e.g. for newsletter sends
- Ensuring ‘best practices’ are followed
- Performing administrative tasks as relating to CRM and New Business processes

What are the requirements of the role?
- At least 3 years CRM experience with hands on management of a CRM database
- HubSpot experience is essential
- A solid understanding of the digital ecosystem
- Results driven, with a desire to update best practices
- Strong written and verbal communication and people skills, ability to build strong relationships with internal teams
- A problem solver with the ability to work on several projects at the same time
- A proactive growth mindset that seeks new challenges and ways to enable efficiencies while maintaining data integrity
- Attention to detail is essential
- Excellent organisational skills and ability to stick to deadlines
- Excellent knowledge of MS Office, esp. ppt, excel.
- Ability to work across time zones e.g. 12 noon to 9pm IST to cross over with EMEA and US teams

What can you look forward to?
- Competitive package
- Personal development - we offer training and learning courses for all staff
- Flexible working
- Benefits

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