Customer Care Executive

5 days ago

Lucknow, India Professional Couriers Network Limited Full time

Answer Inbound/Outbound Calls Professionally

Provide Information About Products

Services And Obtain Details Of Complaints

Keep Records Of Customer Interactions, Transactions, Details Of Enquiries, Complaints, and Comments, As Well As Actions Taken.

Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Excellent Communication And Writing Skills

Ability To Work Under Pressure In All Conditions With A High Level Of Accuracy

If From Courier/ Logistics Background Is An Added Advantage

Strong Ability To Communicate To Customers And Clients And Give Solutions

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Lucknow, Uttar Pradesh (required)

Ability to Relocate:

- Lucknow, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8400999902

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