International Customer Service Advisor
5 days ago
**Responsibilities**:
**Offer comprehensive technical support to customers via voice communication, resolving queries related to software, hardware, and network issues.**
**Utilize your expertise to troubleshoot complex technical problems efficiently, maintaining a high standard of customer satisfaction.**
**Adhere to quality standards, ensuring each interaction meets or exceeds VT10-12 quality benchmarks.**
**Collaborate closely with HR, Assessment, and Operations teams to ensure seamless onboarding and ongoing performance excellence.**
**Qualifications**:
**Proficiency in US Shift timings.**
**Excellent communication skills with a strong command of English.**
**Ability to work from our office located in Electronic City.**
**Demonstrated ability to maintain quality standards in technical support interactions.**
Pay: ₹28,000.00 - ₹320,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9110602352
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