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Service Advisor

2 weeks ago

Dommasandra Bengaluru Karnataka, India Ezyman Bosch Car service Center Full time

**Greeting and Assessing Needs**:Service advisors welcome customers, listen to their concerns about their vehicles, and identify the specific services or repairs needed.
- **Explaining Repairs**:They explain technical issues and repair recommendations to customers in a clear and understandable way, ensuring they understand the necessary work and associated costs.
- **Providing Estimates**:They prepare detailed service orders, including cost estimates, and explain these to the customer.
- **Managing Communication**:They keep customers updated on the progress of their vehicle repairs, manage any changes or delays, and address customer concerns promptly.
- **Customer Follow-up**:After service completion, they follow up with customers to ensure satisfaction and address any remaining questions or issues.
- **Building Relationships**:They aim to build strong relationships with customers, fostering trust and encouraging repeat business.

**Job Types**: Full-time, Permanent, Volunteer

Pay: ₹20,000.00 - ₹27,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Automobile car service: 2 years (required)

**Language**:

- English (required)
- Hindi (required)
- Kannada (required)

**Location**:

- Dommasandra, Bengaluru, Karnataka (required)

Work Location: In person

**Speak with the employer**
+91 6366990213