Grievance Redressal Officer-ho

Role: Grievance Redressal Officer Job Role - Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations received at Senior Management Desk. - Interact with Senior Stakeholders with in the Group to deliver quick and effective resolution for all escalations. - Suggest projects for improvement in Consumer...

About Snapmint:Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.India has over 300 million credit-eligible consumers,...

About SnapmintSnapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.India has over 300 million credit-eligible consumers, yet...

**Job Title**: Grievance Officer (Construction & Real Estate) **Location**: Aundh, Pune **Department**: Customer Service **Reports To**: MD **Job Purpose**: To handle and resolve customer grievances efficiently and professionally, ensuring high levels of customer satisfaction and compliance with company standards in the real estate and construction...

Grade: M2/M3/M4/M5 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of...

Location - Mumbai Designation - Executive Experience - 1-2 years Qualification - PGDM / graduate - Processing Queries / Investor Grievances (IG) received at NSDL against DPs, Issuers and RTAs. - Ensuring Turnaround Time (TAT) for attending IGs. - Monitoring redressal status of IGs and regular follows ups /reminder letters to DP/Issuer/RTA. - Analysis of...

CX Team: Head Executive Customer Relations **Department** **Customer Experience** **_Location _** - Mumbai **_Grade _** - M8 **Job Role**: - The incumbent is expected to lead the Executive Customer Relations desk - handling escalations to Board of directors & Senior management. - S/he will be accountable for providing end-2-end resolution to the...

**Location**: Kannad, Aurangabad **Department**: Labour Welfare / Human Resources **Employment Type**: Full-time **Job Summary**: The Welfare Officer is responsible for ensuring the well-being and welfare of sugarcane harvesting labourers employed by the sugar factory. This role includes overseeing living and working conditions, addressing grievances,...

**Job Purpose: -** - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. - Review of customer complaints and provide suitable resolution/response within stipulated guidelines. - Liaise with various functional units in the Bank and ensure complete resolution within...

**Urgent Requirement of TPA Doctor/Grievances Officer at Medicon Group** **Location: Gurgaon Haryana** **Experience: 1 - 3 Years (in TPA/Government Portal Claims Processing)** **Responsibilities**: - Review and process medical claims submitted by policyholders and healthcare providers. - Verify claim details, including medical procedures, diagnosis, and...