Tele Caller Executive

1 week ago

Gurugram Haryana, India MyGST Refund Full time

**Job Role
- Tele Caller**

**Responsibilities**:

- Make outbound calls to potential clients in tier 2 and tier 3 cities
- Understand the client problem and if relevant follow up with the expert to take it forward
- Follow scripts and call guides provided by the Market Research team
- Ensure that all calls are recorded and documented accurately
- Provide exceptional customer service to potential clients
- Meet or exceed daily and weekly call targets
- Follow-up on leads and appointments generated through outbound calls
- Participate in training and coaching sessions to improve performance

**Qualifications**:

- **High school diploma or equivalent 1+ years of experience in customer service or telemarketing
- Excellent communication and interpersonal skills
- Comfortable making cold calls
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Basic computer skills, including proficiency in Microsoft Office and CRM systems
- Fluent in the local language of the specific tier 2 or tier 3 city is a plus

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹250,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Cold calling: 1 year (required)
- tele sales: 1 year (required)
- Customer relationship management: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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