
Call Center Executive
1 day ago
We're Hiring: Call Centre Executive (Male/Female)
Location: Lucknow
Company: Rival Rebound - India’s Most Electrifying Indoor Amusement Park
| On-site
**Salary**: Competitive + Incentives
About the Role:
We’re looking for a dynamic and customer-focused Call Centre Executive who can handle guest interactions with confidence and professionalism. If you're great at speaking clearly, solving queries quickly, and love keeping things organized — we want you on our team
Key Responsibilities:
Handle incoming calls from customers regarding bookings, timings, pricing, offers, and events
Provide accurate and helpful information in a friendly and polite manner
Maintain call logs, daily records, and escalate unresolved issues when required
Coordinate with internal teams (operations, marketing, front desk) for smooth communication
Follow call scripts, brand tone, and ensure excellent customer experience
Requirements:
Strong verbal communication skills in English (basic fluency) and excellent Hindi
Confident, polite, and customer-oriented tone
Ability to work in a fast-paced environment
Team player with good time management and listening skills
Bonus If You Have:
Experience in hospitality, customer care, or amusement industry
Familiarity with CRM tools or call tracking software
Multitasking and calm handling under pressure
How to Apply:
Send your CV or a short WhatsApp introduction to:
- Be the voice of fun
At Rival Rebound, you’ll be the first point of contact for excitement, laughter, and unforgettable experiences. Join our team and make every call count
Pay: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
- Rotational shift
**Language**:
- Hindi and English (preferred)
Work Location: In person
**Speak with the employer**
+91 9519703433
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