CRM Executive Female

7 days ago

Naraina Delhi Delhi, India The Pillow Company Full time

**Job description**
- We are seeking a skilled Customer Relationship Executive who will be responsible for cultivating and maintaining strong relationships with our key customers.

**We are interested in hiring a dedicated and hardworking individual as a CRM Executive to join our CRM Department.**

**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer s needs and requirements.

**Requirements**:

- Graduate or Master degree
- Great interpersonal skills.
- Excellent oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.

**Salary**: ₹21,000.00 - ₹27,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**

+91 9810579775

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