IT Executive

6 days ago


Ernakulam, India LAKSHYA CA CAMPUS Full time

**Assist in the development of new products and enhancement of existing products.**:

- **Prepare and organize project status and risk reporting to management and customers.**:

- **Record product defects and appropriate resolutions.**:

- **Develop mitigation plans to help resolve risks.**:

- **Develop functional requirements based on business needs.**:

- **Maintain accurate and complete product-related information.**:

- **Identify process improvements to achieve goals related to product and customer support.**:

- **Train the internal team on product knowledge as required.**:

- **Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.**:

- **Identify product ideas and opportunities based on industry trends, current market environment, and competitive trends.**:

- **Provide outstanding customer service to ensure customer satisfaction.**:

- **Assist in the development of processes and process corrections.**:

- **Provide support to customers on the function and usage of the product.**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift
- Morning shift

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX



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