IT Help Desk Support

5 days ago

Guwahati, India Dhrupad Technologies Full time

Hello Everyone

Looking for IT Help desk agents to join the current team in a 24/7 support environment.

Openings
- Requirement - Immediate.

Location - Guwahati.
- Managing Help desk tickets.
- Providing tier-1 support.
- Following up with customers/Clients to ensure full resolution of tickets raised.

Skills - Excellent communication (mandatory), Microsoft/Linux Systems Administration(Desired), or Computer Science background (desired).

Interested Can Call on this no
- +91-XXXXXXXXXX

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹16,000.00 - ₹19,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food allowance
- Health insurance
- Internet reimbursement

Schedule:

- Flexible shift
- Rotational shift

Ability to commute/relocate:

- Maligaon, Guwahati - 781033, Assam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 4 years (preferred)
- Help desk: 4 years (preferred)
- Total work: 4 years (preferred)

**Language**:

- English (preferred)

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