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Administrative Assistant

2 weeks ago

Delhi Delhi, India indoswift consultancy services Full time

**Key Responsibilities**:

- **Schedule Management**:

- Organize and maintain the doctor’s calendar, including appointments and meetings.
- Coordinate with patient and book appointment
- **Patient Communication**:

- Act as the first point of contact for patients, addressing non-medical inquiries.
- handling their queries and other issues regarding rescheduling or canceling of appointments, managing self-pay and insurance
- Provide timely updates and follow-ups to patients regarding their appointments and reports.
- Calling patients regarding change in timing or any appointment or reports related concern
- **Administrative Support**:

- Maintain and update patient records and clinic information on relevant platforms.
- Sending clinic and theatre report daily, raising invoice managing patient’s test and reports
- **Task Coordination**:

- Assist in managing tasks and ensuring timely completion.
- Follow up on action items from meetings and discussions.
- **Information Management**:

- Ensure that all patient and clinic information is handled with confidentiality and discretion.
- Provide reports and other information to patients as needed.

**Qualifications**:

- Proven experience as an Assistant or in a similar role, preferably in healthcare or a service-oriented environment.
- Excellent verbal and written communication skills.
- Should be able to understand UK accent
- Strong organizational skills and attention to detail.
- Proficiency in office software and adaptability to various systems.

**Job Types**: Full-time, Permanent

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 5 years (required)

**Language**:

- English (preferred)

Work Location: In person