Service Support

4 days ago


Delhi Delhi, India SAEV PRIVATE LIMITED Full time

Make outbound calls to customers to collect feedback regarding services or interactions.
- Record and summarize customer feedback in a clear, organized manner.
- Escalate unresolved issues or negative feedback to the relevant teams for prompt resolution.
- Maintain and update customer call records and feedback reports in Excel or other data tracking systems.
- Coordinate with internal teams (e.g., service, sales, support) to follow up on customer concerns or improvement suggestions.
- Prepare daily/weekly reports on feedback trends and share insights with the team.
- Meet call and reporting targets as assigned by the supervisor.

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

Expected Start Date: 26/08/2025



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