Service Coordinator

7 days ago


Kolkata West Bengal, India FORTUNA IMPEX PVT LTD Full time

**Requirements and skillS**

**ONLY FEMALE CANDIDATES CAN APPLY**
- Proven work experience as a Service Coordinator or similar role.
- Monitor and track customer payments to ensure they are received within the agreed timelines.
- Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
- Evaluating the quality of all services and identifying areas that need improvements.
- Work with the accounts team to reconcile payment discrepancies or issues.
- Responding to complaints and resolving issues or matching clients with better services.
- AMC proposal making & follow ups
- Escalate overdue payments to senior management or the legal team if necessary, following the company's credit control procedures.

**Requirements**:

- Bachelor's degree
- Strong work ethic and service skills.
- Excellent communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Staying up to date with services, policies, and regulations.
- Strong record-keeping and analytical skills.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Fixed shift

Supplemental Pay:

- Overtime pay
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person



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