Customer Support Executive

1 week ago

Remote, India Eduwin MIS Pvt. Ltd. Full time

_**Job Title: Customer Support Executive - Automotive Sector**_
- **Location: Remote**_
- **Job Type: Full-Time**_
- **Industry: Automotive Sales & Marketing**_
- **Compensation: ₹3.5 LPA**_

**About the Role**

We are seeking a motivated and detail-oriented Customer Support Executive to join our growing automotive sales team. In this role, you will play a key part in managing online vehicle listings, engaging with potential buyers, coordinating leads, and supporting sales representatives. This position blends digital marketing, customer service, and lead management to help drive appointments and sales opportunities.

**Key Responsibilities**
- Create and manage vehicle ads on Facebook Marketplace using company-provided accounts.
- Respond promptly to customer inquiries and schedule appointments with sales representatives.
- Conduct outbound cold calls to potential leads using company-provided data.
- Accurately maintain lead forms and ensure detailed documentation of all interactions.
- Organize and segment leads based on interest, status, and sales funnel stage.
- Track and report follow-ups, appointment confirmations, and lead conversions daily.
- Collaborate with management to refine ad strategies and improve conversion rates.
- Assign leads to the sales team and update the CRM system consistently.
- Ensure every lead in the CRM has a defined Call-to-Action (CTA) for follow-up.
- Training & Tools Provided
- Comprehensive training on lead handling and customer interaction processes.
- Access and onboarding for RingCentral (company-provided communication tool).
- Training on financing processes to help filter qualified leads.
- Standardized lead tracking forms and data sets.
- Continuous support and performance coaching.
- Market orientation for the used car sector in Ontario, Canada to better understand clientele and manage leads effectively.

**Requirements**:

- Strong verbal and written communication skills in English and one of the following: Hindi, Punjabi, or Gujarati.
- Familiarity with Facebook Marketplace.
- Basic knowledge of Excel/Google Sheets.
- Comfortable with cold calling and appointment setting.
- Highly organized, self-motivated, and able to manage time effectively.
- Prior experience in customer service, telemarketing, or sales preferred.

**Preferred Qualifications (Bonus Skills)**
- Experience in automotive sales or lead generation.
- Hands-on experience with RingCentral or similar communication tools.
- Bilingual proficiency (English + Punjabi/Hindi/Gujarati).

Pay: ₹29,000.00 - ₹30,000.00 per month

**Benefits**:

- Work from home

Work Location: Remote

  • Customer Support Executive

    6 days ago

    Remote, India Brevistay Hospitality Pvt Ltd Full time

    **Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...

  • Customer Support Executive

    6 days ago

    Remote, India V5 Global Services Pvt Ltd Full time

    Designation - Customer Support Executive Mode - Full Time (Work From Home) Qualification - 12th Pass Must have 1 year of experience in Customer Support. Must have Good Communication Skills in English. **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹17,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Support Executive

    2 weeks ago

    Remote, India Brevistay Hospitality Pvt Ltd Full time

    **Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...

  • Customer Support Executive

    2 weeks ago

    Remote, India GoPaaniGoRecordz Full time

    **About Company**: At GoRecordz / GoPaani we are building for BHARAT. We are passionate about solving problems faced by Indian small medium delivery businesses such as Water, Milk, Tiffin, Newspaper etc. Nestled in Indore, the cleanest city of India we have reached far corners of the country. You will be part of the team that has built the products used by...

  • Customer Support Executive

    2 weeks ago

    Remote, India Pesto Full time

    **Role** As a Customer Support Executive, you will be responsible for providing top-notch customer service to learners, mentors/instructors, and other stakeholders. You will be the first point of contact for customers and act as a liaison between them and the company, ensuring customer satisfaction and loyalty. Your primary objective is to assist customers...

  • Customer Ops Support Executive

    1 week ago

    Remote, India Maan Source Full time

    **Central Ops Support Executive** The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires...

  • Customer Support

    2 weeks ago

    Remote, India Tekhunt Solutions Full time

    **Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...

  • Customer Support Executive

    1 week ago

    Remote, India Sinelogix Web Technologies Pvt Ltd Full time

    **Job Title**: Customer Support Executive (Night Shift - Work from Home) **Company**: Sinelogix Web Technologies Pvt. Ltd. **Location**: Remote (India) **Experience Required**: 2.5 to 3 years in customer support or related fields **Shift Timing**: 6:00 PM - 3:00 AM IST (Night Shift) **Working Days**: 5 days a week (Fixed weekly off) **About Sinelogix...

  • Remote Customer Support Executive

    2 weeks ago

    Remote, India Fotovilla Full time

    We are looking for an energetic Remote Customer support executive to help us to delight the customer by solving their queries at Fotovilla. **Qualifications and Skills**: - Brief knowledge of the field of E-Commerce. - Excellent communication skills. - Should know English & Hindi. - Self-starter, broad thinker, strategic planner, and methodical...

  • Customer Support Executive

    1 week ago

    Remote, India Futwork Full time

    Job Role**:Customer Support executive** **Responsibilities.** 1. speak to the leads and resolve their queries that they are facing. 2.To understand customer's requirement and accordingly help them to resolve their Issues. **Requirement** Inbound calling experience is must. In 9 hours of shift 8 hours of Login time is must. **Salary**:...