Customer Service Executive in Air Conditioner

6 days ago


Andheri Mumbai Maharashtra, India Exemplarii HR Consulting LLP Full time

**Job description**:

- Experience in HVAC (Air conditioning system) industry.
- Maintaining records of customer service requests in the CRM system or logging complaints in Excel.
- Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs.
- Making and submitting repair quotes and AMC proposals/Contracts.
- Submitting supporting documents for preparing of Invoices to accounts dept.
- Knowledge of Parts claim in Carrier/Toshiba/ Hitachi system.

**Salary**: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Work Location: In person



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