Front Office Receptionist
6 days ago
**Location**: HSR, Sector 7
**Department**: Administration / Client Services
**Job Summary**:
As the GRE, you will serve as the face of the company, creating a positive first impression for all visitors, clients, and stakeholders. This role combines exceptional customer service skills with administrative and front-desk responsibilities to ensure a smooth and welcoming experience for everyone entering the head office.
**Key Responsibilities**:
**Front Office & Reception Duties**:
- Greet and receive all visitors in a professional and friendly manner.
- Manage incoming phone calls, direct them to the appropriate departments, and take messages when necessary.
- Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
- Manage visitor logbooks and ensure proper visitor protocols are followed.
- Handle incoming and outgoing couriers and mail.
**Guest Relations Duties**:
- Coordinate and manage appointments, meetings, and client visits with internal teams.
- Ensure that guests are offered refreshments and attended to promptly.
- Gather client feedback and report issues or suggestions.
**Administrative Support**:
- Maintain calendars, meeting room bookings, and coordination of office events.
- Assist with basic data entry, filing, and documentation related to client services.
- Support office operations including ordering supplies, printing documents, and scheduling maintenance when required.
**Required Qualifications & Skills**:
- Bachelor’s degree or diploma in hospitality, business administration, or related field preferred.
- 1-3 years of experience in a front office or guest relations role, preferably in real estate, hospitality, or corporate environments.
- Excellent verbal and written communication skills.
- Pleasant personality with strong interpersonal skills and a professional appearance.
- Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment.
- Ability to multitask, stay organized, and handle pressure in a fast-paced environment.
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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