Domestic Voice Process

5 days ago

Chennai Tamil Nadu, India Connect Galaxy Full time

_**Hiring for Voice Process executive**_

**Process**: Domestic Voice process - Tamil

**Qualification**: Any degree / Any Engineering / Diploma

**Shift Timings** : Day shift & Rotational week off

**Timing**: General Day Shifts - 8-5 / 9-6 / 10-7 / 11-8 / 12-9 (Rotational Week off)

**Skills Required**: Good English communication with Tamil speaking skills

**Salary Details** : 14k to 15k

**Age Criteria** : 18 - 30

**Work Location**: Sholingallur, Chennai.

**Roles and Responsibilities**:
**Customer Interaction**:

- Respond promptly to customer inquiries via phone.
- Provide accurate and helpful information to customers regarding policies.
- Handle and resolve customer complaints, escalating issues when necessary.

**Problem Resolution**:

- Investigate and analyze customer problems or concerns and provide effective solutions.
- Work closely with other departments to resolve complex issues and ensure timely resolution.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91
7200585293

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