Am

7 days ago

Hyderabad Telangana, India Genpact Full time

_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- _Provide supervision, coaching, and mentoring for staff development and growth_
- _Lead and perform human resources related transactions and business processes to ensure timely and accurate data based upon system workflow and business requirements_
- _Lead ad hoc and periodic comprehensive and detailed process reviews for all service areas. Lead the ongoing development, impact analysis and documentation of procedures, processes, and protocols in partnership with internal HR partners._
- _Participate in the testing, implementation, upgrading and support of new or modified system changes._
- _Manage the performance expectations of the team and ensure SLAs are being met_
- _Participate in and oversee project work to support additional work intake for HR Services team_
- _Is available to staff to answer questions. Monitors Requests and gives ongoing continuous feedback. Identifies and delivers on training opportunities._
- _Manages issue escalations and Provides guidance to staff and handles escalated issues directly, as appropriate. Identifies opportunities to provide corrective services to address customer complaints._
- _Communicates and maintains relationship with COEs to ensure on track for all team to deliver great employee service via Request work and process gap analysis. Lateral._

**_
- **
- Qualifications_
- _Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred)._
- _5+ years of experience in years of experience in an HR support or customer service role, with at least 2 years in a supervisory in a shared services environment._
- _Proficiency in Microsoft suite products_
- _Work collaboratively with others, creating partnerships with management, colleagues, and the rest of the human resources function._
- _Strong organizational skills, with the ability to handle numerous projects simultaneously, while maintaining high accuracy and attention to detail._
- _Experience with continuous process improvement_
- _Experience with Service Now for HR or similar HR Case Management system_

**_
Job_**_Assistant Manager_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Master's / Equivalent_

**_ Job Posting_**_Dec 23, 2024, 9:24:21 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

  • ams

    1 week ago

    Hyderabad, Telangana, India Apps Associates Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title : Delivery Manager – Oracle AMS (EBS & Cloud)Experience : 12–18 YearsLocation : [Hyderabad/Remote/Hybrid]Job Type : Full-time / PermanentDepartment : Application Managed ServicesReporting To : Head of Delivery / Practice DirectorJob Summary :We are seeking an experienced and result-oriented Delivery Manager to oversee and manage multiple Oracle...

  • Ams Manager

    3 weeks ago

    Hyderabad, India Whatjobs IN C2 Full time

    About the Role: We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage the Application Management Services (AMS) team. The successful candidate will be responsible for ensuring smooth operation and continuous improvement of application services for the clients. The AMS Manager will oversee the delivery of high-quality support,...

  • AMS Manager

    6 days ago

    hyderabad, India Darwinbox Full time

    About the Role: We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage the Application Management Services (AMS) team. The successful candidate will be responsible for ensuring smooth operation and continuous improvement of application services for the clients. The AMS Manager will oversee the delivery of high-quality support,...

  • Am - Processing

    5 days ago

    Hyderabad, Telangana, India HSBC Global Services Limited Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to...

  • AMS Manager

    3 weeks ago

    Hyderabad, India Darwinbox Full time

    About the Role:We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage theApplication Management Services (AMS) team. The successful candidate will beresponsible for ensuring smooth operation and continuous improvement of applicationservices for the clients. The AMS Manager will oversee the delivery of high-qualitysupport,...

  • AMS - Delivery Manager

    2 weeks ago

    Hyderabad, India Apps Associates Full time

    Job Title : Delivery Manager – Oracle AMS (EBS & Cloud)Experience : – YearsLocation : (Hyderabad/Remote/Hybrid)Job Type : Full-time / PermanentDepartment : Application Managed ServicesReporting To : Head of Delivery / Practice Director Job Summary : We are seeking an experienced and result-oriented Delivery Manager to oversee and manage multiple Oracle...

  • Senior AMS Verification Architects

    2 weeks ago

    Hyderabad, India Eximietas Design Full time

    Hiring: Senior AMS Verification Leads & ArchitectsLocation: Bengaluru / VisakhapatnamCompany: Eximietas DesignEximietas Hiring : Senior AMS Verification Engineers - 15+ YearsJob Description:Responsibilities:Lead AMS, including reviewing design specifications and defining and executing a verification plan to ensure compliance with specifications.Architect,...

  • Senior AMS Verification Architects

    2 weeks ago

    Hyderabad, India Eximietas Design Full time

    Hiring: Senior AMS Verification Leads & ArchitectsLocation: Bengaluru / VisakhapatnamCompany: Eximietas DesignEximietas Hiring : Senior AMS Verification Engineers - 15+ YearsJob Description:Responsibilities:Lead AMS, including reviewing design specifications and defining and executing a verification plan to ensure compliance with specifications.Architect,...

  • AMS Manager

    4 weeks ago

    hyderabad, India Darwinbox Full time

    About the Role: We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage the Application Management Services (AMS) team. The successful candidate will be responsible for ensuring smooth operation and continuous improvement of application services for the clients. The AMS Manager will oversee the delivery of high-quality support,...

  • AMS Manager

    3 weeks ago

    Hyderabad, India Darwinbox Full time

    About the Role: We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage the Application Management Services (AMS) team. The successful candidate will be responsible for ensuring smooth operation and continuous improvement of application services for the clients. The AMS Manager will oversee the delivery of high-quality support,...