Customer Service Executive

6 days ago

Salem, India MS FUNDSMART Full time

Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
- Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.

**Qualifications**:

- Experience: Minimum 2 to 3 years into Customer Services or banking sector.
- Minimum Graduate, Post-Graduate qualification preferred.
- Must be comfortable working with a variety of technology systems. Active online presence and familiarity with company online portal.
- Customer support background, worked on social media tools.
- Must be good at people and relationship management to deal with a variety of stakeholders.
- Must possess a soft calm personality to handle the clients.

**Salary**: Up to ₹150,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance

Supplemental pay types:

- Yearly bonus

Work Location: In person

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