Customer Service Representative

4 days ago

Greater Noida, India Ghost Research Solutions Full time

**Job Title: Customer Service Representative**
- **Experience: 1 to 3 Years from Real estate**_
- **In office job
- immediate joiners preferred**_
- **Location: Greater Noida**_
- **Industry: Real Estate / Property Development**_

**Key Responsibilities**:

- Manage and update the CRM system with client interactions, status updates, and
- documentation.
- Act as a point of contact for clients post-booking and ensure smooth coordination for
- documentation, payments, and handover.
- Coordinate with internal departments (sales, legal, finance, operations) to ensure
- timely delivery of services to clients.
- Respond to customer inquiries and resolve issues or concerns professionally and
- efficiently.
- Follow up with clients for outstanding documentation, payments, and updates.
- Track customer satisfaction and work on initiatives to improve client experience.

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in a CRM or customer service role, in the real
- estate industry.
- Familiarity with real estate documentation, payment schedules, and customer lifecycle
- management.
- Proficient in CRM software such as Salesforce, Zoho CRM, or equivalent.
- Strong communication, interpersonal, and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Greater Noida, India future tech career fixx LLP Full time

    Job Title: Customer Support Representative **Location**: Gaur City Center **Salary**: ₹1.2 Lakh LPA to ₹2 Lakhs LPA **Company**: Career Fixx **Position Type**: Full-time, Internship (with potential for permanent role) **Job Description**: Key Responsibilities: - Provide accurate, valid, and complete information by using the right methods/tools. -...

  • Customer Service Representative

    1 week ago

    Noida, India Goyal Books Overseas Full time

    Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions,...

  • Customer Service Representative

    2 weeks ago

    Noida, India Qwerty code Pvt Ltd Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

  • Customer Service Representative

    1 week ago

    Noida, Uttar Pradesh, India Alldigi Tech Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionAlldigi Tech, formerly Allsec Technologies, is a leading global business solutions provider with over two decades of experience in Employee Experience Management (EXM) and Customer Experience Management (CXM). We specialize in optimizing operations, enhancing efficiency, and driving revenue growth for our clients. As a trusted partner to...

  • Customer Service Representative

    1 week ago

    Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Air Rescuers Worldiwde Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are hiring female candidates for the role of Customer Service Representative. The role involves handling customer queries, providing support, and maintaining a professional communication standard.Requirements:Female candidates onlyJob Types: Full-time, FresherPay: From ₹15,000.00 per monthLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Customer Service Representative

    3 weeks ago

    Noida, India Sotbella Full time

    Job Title: Customer Service Representative Location: NoidaDepartment: Customer Experience / Customer ServiceReports To: Customer Support Manager / Operations HeadEmployment Type: Full-TimeAbout Sotbella-Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...

  • Customer Service Representative

    2 weeks ago

    Noida, India Tech Mahindra Full time

    Job : Customer Service Representative Location: Noida Sec 62 - Freshers/Experienced needed Candiadate must have 6+ months experience working in BPO Pickup & Drop Cab Facility provided during Odd Hours **Job Types**: Full-time, Permanent **Salary**: Up to ₹22,500.00 per month **Benefits**: - Commuter assistance - Provident Fund Schedule: - Rotational...

  • Customer service representative

    4 weeks ago

    Noida, India Sotbella Full time

    Job Title: Customer Service Representative Location: Noida Department: Customer Experience / Customer Service Reports To: Customer Support Manager / Operations Head Employment Type: Full-Time About Sotbella- Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...

  • Customer Care Executive

    2 days ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...