Customer Service Representative

1 day ago


Noida, India Goyal Books Overseas Full time

Customer Service Representative Responsibilities:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Application Question(s):

- have you worked as a customer care representative before?
- what is your expected salary range?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)



  • Noida, Uttar Pradesh, India iQor Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptioniQor CXBPO is a trusted partner in providing intelligent end-to-end customer experience solutions for global brands. With a workforce of 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions. iQor offers agile, scalable solutions that ensure...


  • Noida, India Qwerty code Pvt Ltd Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Noida, Uttar Pradesh, India Alldigi Tech Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionAlldigi Tech, formerly Allsec Technologies, is a leading global business solutions provider with over two decades of experience in Employee Experience Management (EXM) and Customer Experience Management (CXM). We specialize in optimizing operations, enhancing efficiency, and driving revenue growth for our clients. As a trusted partner to...


  • Noida, India INTINERI INFOSOL PVT LTD Full time

    **Job Title: Customer Support Representative** **Location: Noida Sector 2** **Job Type: Permanent** **Working Days: 6 days a week** **Salary Range: Up to 20 INR in hand** As Customer Representative for Shine Job Portal, you will be responsible for resolving the queries regarding the subscription sales among clients and customers. Leveraging your...


  • Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...


  • Noida, Uttar Pradesh, India Air Rescuers Worldiwde Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are hiring female candidates for the role of Customer Service Representative. The role involves handling customer queries, providing support, and maintaining a professional communication standard.Requirements:Female candidates onlyJob Types: Full-time, FresherPay: From ₹15,000.00 per monthLanguage:English (Preferred)Hindi (Preferred)Work Location: In...


  • Noida, India Sotbella Full time

    Job Title: Customer Service Representative Location: NoidaDepartment: Customer Experience / Customer ServiceReports To: Customer Support Manager / Operations HeadEmployment Type: Full-TimeAbout Sotbella-Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...


  • Noida, India Tech Mahindra Full time

    Job : Customer Service Representative Location: Noida Sec 62 - Freshers/Experienced needed Candiadate must have 6+ months experience working in BPO Pickup & Drop Cab Facility provided during Odd Hours **Job Types**: Full-time, Permanent **Salary**: Up to ₹22,500.00 per month **Benefits**: - Commuter assistance - Provident Fund Schedule: - Rotational...


  • Noida, India Sotbella Full time

    Job Title: Customer Service Representative Location: Noida Department: Customer Experience / Customer Service Reports To: Customer Support Manager / Operations Head Employment Type: Full-Time About Sotbella- Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...


  • Noida, India Sotbella Full time

    Job Title: Customer Service Representative Location: Noida Department: Customer Experience / Customer Service Reports To: Customer Support Manager / Operations Head Employment Type: Full-Time About Sotbella- Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...