Application Support

1 day ago

Bengaluru, India Superior Group Full time

**Description**

**Duties and Responsibilities**:

- Able to perform effective Incident Management from incident start through resolution,
- partnering with Development to determine root causes, and driving rigorous Problem
- Management to follow through on actions
- Proactive issue identification and resolution
- Own the production environment, monitoring availability and ensure a holistic system
- Triage and Remediate production systems
- Resolve issues within SLA
- Achieve 90% automation and reduce manual intervention
- Be the primary operational support engineer for multiple large distributed critical

**Job Requirements**
- Engineering degree with 5+ years of experience in Application Support
- Strong understanding of modern monitoring and logging technologies (Logz.io, Cloud
- Watch, Splunk, DynaTrace, New Relic, AppDynamics, etc.)
- Understand microservice architecture
- Experience in Unix, Shell scripting/Python, SQL, AWS, etc
- Excellent communication, presentation and documentation skills
- Strong experience with Intake, Problem Management, and Service Availability
- Management
- Basic knowledge of CI/CD tools and concepts
- Knowledge of ITIL processes
- Ready to work in shifts

  • Application Support

    2 weeks ago

    Bengaluru, India Virtusa Full time

    Application Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Application Support

    2 weeks ago

    Bengaluru, India Virtusa Full time

    Application Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Application Support

    4 weeks ago

    Bengaluru, India Aarushi Infotech Full time

    Job Role: SMEKey ResponsibilitiesApplication Operations & Management Study and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections. Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Job Role: SMEKey ResponsibilitiesApplication Operations & ManagementStudy and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections.Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Role: SMEKey ResponsibilitiesApplication Operations & ManagementStudy and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections.Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations...

  • Application Support

    2 weeks ago

    Bengaluru, India Bloom Consulting Services Full time

    Bangalore - Full Time - Any Degree - Application support, LINUX, SQL, Python Experience **05.0 - 08.0 Years** Offered Salary **12.00 - 15.00 Lakh** Notice Period **Not Disclosed** **Mandatory skill**: - Good written and verbal communication skills, with the ability to communicate effectively within the team. **Good to have,** - Preferable to have...

  • Application Support

    4 weeks ago

    Bengaluru, India Aarushi Infotech Full time

    Key ResponsibilitiesApplication Operations & Management Manage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs. Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines. Review volumetrics, traffic, routing patterns, and...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key ResponsibilitiesApplication Operations & ManagementManage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.Review volumetrics, traffic, routing patterns, and...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key ResponsibilitiesApplication Operations & ManagementManage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.Review volumetrics, traffic, routing patterns, and...

  • Application Support

    1 week ago

    Bengaluru, India Piramal Swasthya Management and Research Institute Full time

    Feild Support Executive **Location**: Karnataka **Band/Grade**: 1A **Department**: IT **Last updated on**: **Degree of Travel required to**: 20%( As Required) Purpose of Job **Key stakeholders** **External** **Internal** - GoK Piramal Swasthya **Reporting structure** **Role directly reports to** **Positions that report into this role** - Project...